Hello, I'm Marvin Andrew
Business Development & Supply Chain
Executive Based in Nairobi

Driving end-to-end commercial growth by onboarding and scaling a diverse portfolio of partners from local SMEs to major national brands onto the Glovo platform in Kenya.

• Full-Cycle Sales Execution: Owned prospecting, rigorous lead qualification, executive pitching, contractual negotiation, deal closure, and streamlined partner onboarding.
• Bespoke Commercial Structuring: Developed and negotiated tailored commercial proposals for visibility assets, aligning recommendations with each partner's market needs and maximizing revenue yield.
• Pipeline Forecasting: Managed and prioritized a robust sales pipeline to deliver consistent, high-quality deal submissions and accurate monthly and quarterly forecasting.
• Performance Optimization: Monitored early partner performance post-launch, deploying data-backed corrective interventions whenever KPIs underperformed.
• Cross-Functional Alignment: Collaborated directly with Content, Operations, and Finance teams to eliminate onboarding blockers and accelerate turnaround times.

Orchestrated end-to-end order-to-cash execution, customer account governance, and SAP systems integration for strategic multinational enterprise accounts.

• Enterprise SAP Order Processing: Processed purchase orders via SAP; coordinated directly with Sales and Credit Control for timely order approvals and fulfillment.
• Digital Invoicing & Portal Integration: Generated TIMS digital invoices; spearheaded customer portal uploads (e.g., Tradeshift for Unilever); supported customer audits and SAP complaint resolution.
• Master Data Integrity: Managed customer master data in SAP; performed continuous clean-up aligned with JDA systems to preserve data fidelity.
• OTIF & AR Analytics: Generated monthly On-Time In-Full (OTIF) and Accounts Receivable Customer Aging reports for executive management and credit committee meetings.
• CPQ Pricing Governance: Validated SAP price adjustments aligned with CPQ pricing logic to eliminate billing errors; prepared annual credit term review files.

Directed sales operations and integrated supply chain workflows for cornerstone global accounts including Diageo, Unilever, and Nestlé.

• Multinational Key Account Logistics: Coordinated end-to-end logistics across international imports, exports, warehousing, and multi-tier distribution networks.
• Budgetary PO & Cost Optimization: Generated purchase orders within approved budgets; aggressively negotiated competitive service-level rates with freight forwarders and suppliers.
• Warehouse Command: Led warehouse personnel across storage allocation, delivery dispatch, billing reconciliation, and contractor disbursements.
• Continuous Improvement: Authored quarterly logistics efficiency reports, identifying friction points and improving turnaround velocity.

Formulated and executed the strategic commercial playbook for the courier market segment to achieve company revenue and profitability targets.

• Market Expansion: Initiated aggressive action plans to penetrate new courier segments; negotiated with corporate customers to maximize profitability margins.
• Proposal Leadership: Provided expert leadership in proposal and quotation creation, winning key enterprise freight accounts.
• P&L Budgeting: Managed sales and marketing budgets to maximize return on customer acquisition spend.

Conducted high-profile statutory procurement audits and institutional capacity assessments for World Bank-financed public and NGO sector initiatives across 4 countries.

• World Bank Procurement Audits: Deployed to Mozambique, Tanzania, Ethiopia, and Lesotho to audit compliance, institutional integrity, and procurement governance.
• Data Analytics Stewardship: Maintained complex procurement databases; applied analytical tools to support procurement planning and decision-making.
• RFP & Strategy Formulation: Drafted comprehensive RFP responses and supplier performance reports; contributed to procurement strategy development.

Commanded cross-border marketplace sales operations, vendor scaling, and regional order fulfillment into Ugandan and Tanzanian consumer markets.

• Order Management: Managed cross-border sales orders for Tanzania and Uganda; maintained real-time Seller Center and inventory records.
• Vendor Collaboration: Coordinated with regional vendor managers to drive sales blitzes and flash promotional campaigns.
• Customs & Trade Clearance: Created accurate commercial invoices and customs documentation for expedited cross-border shipments.

Handled high-volume customer escalations, inbound/outbound tele-sales, and post-purchase customer satisfaction metrics during Jumia's hyper-growth launch in East Africa.

• Handled inbound/outbound calls, drove sales conversions, resolved complex complaints, and conducted customer satisfaction surveys.
• Maintained accurate customer records and consistently achieved team monthly performance targets.